Knowledgebase
How to receive a refund/cancel a purchase
Posted by Anthony Sniper on 09 April 2015 08:28 AM

If you are sure you would like to cancel or refund your purchase, you can process one
immediately by following the simple instructions below. 

NOTE: Please remember we are always happy with any issues you may be encountering (be it anything
from web hosting to technical questions), so you are more than welcome to submit a ticket to us! 

See this helpful article on how to submit a ticket to get your question answered here.

Step 1:

Please click and head here: https://www.clkbank.com/orderDetail.htm?clear=true

Step 2:

Please locate your Clickbank Receipt for your purchases like this one, this will be located in your email inbox.


Step 3: 

Enter your Clickbank Order Number and the Email addressed you used to purchase the order (very important) Alternative you can also the other 2 verification methods.


Step 4:

Click the green "Get Support" Button as shown below:


Step 5:

Select the "More options..." from the drop down option box:


Step 6:

Select the "Refund Request" circle, then select, "Product Returned", and then click the "Send" button.


Step 7:

Your refund request and billing is now successfully requested.  Please await for Clickbank to refund you within 3-5 business days.

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